Bluebell Park Holiday Lodges (Sumners Ponds Ltd)

Last Updated: November 2025

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Sumners Ponds Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you use the Bluebell Park Holiday Lodges website or when you contact us regarding the purchase of a holiday lodge.

 

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using this website or submitting your information, you acknowledge that you have read and understood this Privacy Policy.

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1. Data Controller

Sumners Ponds Ltd

Chapel Road, Barns Green, West Sussex, RH13 0PR

Email: admin@sumnersponds.co.uk

Telephone: 01403 732539

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2. Personal Data We Collect

We may collect and process the following categories of personal data:

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2.1 Information you provide directly

Name, email address, telephone number, postal address, enquiry details.

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2.2 Automated data

IP address, browser type, device information, usage data.

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2.3 Payment Information

Processed securely via PayPal; we do not store card details.

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3. Lawful Bases for Processing

Contract, Consent, Legitimate Interests, Legal Obligation.

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4. How We Use Your Data

Responding to enquiries, arranging viewings, CRM management, marketing (opt-in only), payments, website improvement, legal compliance.

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5. Data Storage & Third-Party Providers

- Fasthosts (hosting), CampManager (CRM), Mailchimp (marketing), PayPal (payments).

- International transfers safeguarded appropriately.

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6. Cookies

See our Cookie Policy.

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7. Data Retention

- Enquiry data: 24 months

- Marketing data: until withdrawal

- Financial data: 6 years

- CCTV: 25 days

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8. CCTV

Operated by Sumners Ponds Ltd for crime prevention and safety.

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9. Data Security

We use encryption, secure hosting, access controls, and best practices.

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10. Your Rights

Access, rectification, erasure, restriction, objection, portability, withdrawal of consent, ICO complaints.

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11. Sharing Your Data

Shared only when necessary or legally required. Never sold or traded.

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12. External Links

We are not responsible for third-party privacy practices.

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13. Changes to This Policy

Updates will be posted on this page.

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14. Contact Us

Privacy Compliance Officer

Email: admin@sumnersponds.co.uk

Telephone: 01403 732539